for trade enquiries please call on +44 7714 082 184

Terms Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern iExport Limited t/a Scentric relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'iExport Limited t/a Scentric' or 'us' or 'we' refers to the owner of the website whose registered office is 1 Agincourt Villas, Uxbridge Road, Hillingdon, Middlesex, UB10 0NX. Our company registration number is 08333355, registered in United Kingdom. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


Terms of Business:


Trade customers only


1. All prices are excluding VAT were applicable.

2. Minimum order £100 (excluding VAT).

3. No orders are accepted less than a carton quantity.

4. Returns are only accepted if the products received are damaged. In case you receive a damaged pallet or a pallet with a broken seal please contact us immediately with an image proof.

5. Short-falls must be notified to us in writing, within 3 days.

6. Price charge is ruled at date of dispatch, please make sure before purchasing.

7. Goods will be dispatched once payment is cleared and confirmed.

8. Deliveries will be made using Palletways, any delays incurred by Palletways is not our responsibility.

9. Your contact details may be passed onto Palletways Ltd to contact you to book in a delivery date and time.

10. Should delivery not be accepted by the buyer, even after booking in, then they are liable to pay any extra charges incurred by Palletways for keeping the stock in their warehouse.

11. EU Customers : must provide VAT registration number for the VAT to be waived. Otherwise, we will need to charge VAT on your purchase.

12. Non-EU Customers: must provide shipping evidence for VAT to be waived. Otherwise, we will need to charge VAT on your purchase